Michael Tempesta

Help Desk Analyst

Hello, I'm Michael Tempesta

(781) 927-4339

Skills & Expertise

Microsoft Windows

Knowledgeable in supporting modern versions of Windows operating systems.

Information Technology

Proficient in fundamental Information Technology concepts, including Operating Systems, Ticketing System, and Networking, enabling effective problem-solving and administration.

Mac

Knowledgeable in supporting modern versions of Mac OS.

Unifi Networks

Knowledgeable in managing and setting up a unifi network on either a Cloud Key like a Dream Machine or a network server.

 

Microsoft 365 Administration

Knowledgeable in managing and utilizing Microsoft 365 to add new users, add users to groups as well as manage the system.

Active Directory

Knowledgeable within Active Directory with Orginization Units, Groups, Users & Group Policy

Certifications